FAQ

Got a question?! These are some of the popular ones - Check them out & see if we have answered for you already xx 

How can i pay for the items?! Is it only Credit card?

We accept Credit card, Bank deposit ( NZ customers only ) + Paypal 
To use paypal simply Select the Paypal Option at checkout. There is the Paypal Logo also 
To use Credit card please Select CREDIT CARD and process via our Secure DPS provider.
Bank deposit is also available for NZ Customers. Please Select POLIPAY 

How fast will my order take to get to me if i am also in New Zealand?

NZ customers! SUPER FAST! We offer free metro overnight shipping NZ wide.
Just make sure your order is in and paid for before 2pm on any weekday and it will ship that day. 
Any orders placed after 2pm will be dispatched the following weekday.
( We need time to pack all the orders that are placed overnight also )
Please note if you need something for the weekend the ABSOLUTE latest we would suggest placing an order would be 1pm on a thursday. This would arrive on Friday for you.
If you are rural however please allow an extra day for transit.
If you order on the weekend it will be processed on the Monday - please understand that courier services are not available on the weekend for dispatching at our end. 


How much is shipping for Australia?
Shipping to Aussie is FREE! 
Standard Shipping takes 5-10 Days ( sometimes quicker! ) 

We also offer an express service for $15 
We use DHL express and once it has left NZ the shipment is overnight.
We Suggest an average delivery time of 2-3 days to allow handover to your local postie 

What is a pre order?
Pre order's are when we open a product for purchase before the stock lands in our warehouse for dispatch. 
These are usually the most popular selling styles like our Fake tan + accessories or repeats / restocks on popular clothing items
It allows customers to secure an order in the next delivery drop and not worry about missing out once it arrives. 
Pre order's are our first priority. We try our best to give an estimated delivery date and work as hard as we can to ensure this doesn't change. However sometimes customs & courier delays are entirely out of our hands. 
As soon as the stock lands all pre orders are dispatched immediately. 


Do you have sales & Discounts?!

Uhhhhh YES! Follow us on Facebook + Instagram to be sure you don't miss out on random discount codes & giveaways!!
You can only use one code per order + cannot use any gift vouchers or credit won towards another prize/free item promotion.

Do you ship to the USA or UK? Or Worldwide?
Yes! We sure do! Check out our shipping timelines + delivery charges  
Shipping to the USA , UK & Canada is $20 Flat rate :-)
The rest of the world is $35 




 

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